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Casino Mate Cookies Policy

Casino Mate uses cookies and similar technologies to support the operation of its website, improve the user experience and understand how visitors interact with our online services. This Cookie Policy explains what these technologies are, the categories we may use and the choices available to you.

This policy applies to visitors accessing Casino Mate from Australia and should be read together with our Privacy Policy and any other applicable website terms. By continuing to use the website, you acknowledge that cookies may be placed on your device in accordance with your browser settings and the choices presented through our cookie controls.

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Understanding Cookies

Cookies are small text files stored on a computer, smartphone, tablet or other internet-enabled device when a website is visited. They allow the website to recognise a device, remember selected settings and perform certain functions during a browsing session or on a later visit.

Some cookies are placed directly by Casino Mate. Others may be placed by service providers that support website functionality, security, analytics or advertising activities. Cookies can be session-based, meaning they expire when a browser is closed, or persistent, meaning they remain on a device for a defined period or until they are removed.

Cookies do not generally identify you by name on their own. Depending on how they are used alongside other information, they may be associated with an account, device or online activity. Similar technologies, such as pixels, tags, software development kits and local storage, may also be used for comparable purposes.

Casino Mate may use cookies belonging to the following categories. The specific cookies and their duration can vary depending on the website features available, your device and the services used to operate the platform.

  • Essential cookies, which help the website operate securely and provide core functions.
  • Performance cookies, which provide information about website use and technical performance.
  • Functional cookies, which remember choices and help personalise aspects of the browsing experience.
  • Marketing cookies, which may help measure campaigns or present more relevant promotional content.

A single cookie may support more than one activity. Where a cookie is supplied by a third party, that provider may process information under its own privacy documentation and terms.

Cookies We Need

Essential cookies are required for important website functions. They can support account access, session management, fraud prevention, security controls, responsible gambling tools and the delivery of pages or services requested by you.

These cookies may help Casino Mate:

  • Maintain a secure connection while you move between pages.
  • Remember information needed during a login or account session.
  • Detect unusual activity, protect services and reduce security risks.
  • Apply basic website settings, including language, region or cookie preferences.
  • Process requests and provide features that you have specifically selected.

Because these cookies support the basic operation and security of the website, disabling them may prevent some services from working correctly. Browser settings may allow you to block them, but doing so can affect access to account areas or other essential features.

Measuring Website Performance

Performance cookies help Casino Mate understand how visitors use the website. They may collect information such as the pages viewed, time spent on a page, navigation paths, loading issues, error messages and the type of device or browser used.

This information is generally used in an aggregated or statistical way to help us identify technical problems, improve page speed, assess the usefulness of website content and make the platform easier to navigate. Performance cookies can also help us understand whether changes to the website are working as intended.

These cookies are not intended to provide the functions needed to place bets, play games or manage an account. If you decline them, the website may continue to operate, although Casino Mate may have less information available to identify and resolve performance issues.

Remembering Your Preferences

Functional cookies allow the website to remember choices made during previous visits. They can make your experience more convenient by reducing the need to repeat certain selections or by presenting features in a way that reflects your preferences.

Examples may include remembering:

  • Selected display or regional settings.
  • Cookie consent preferences.
  • Previously chosen website options.
  • Information used to provide a consistent browsing experience.

Functional cookies are not always necessary for the website to operate, but disabling them may mean that some settings are not retained. You may need to select the same options again each time you visit or use a particular service.

Promotional and Advertising Cookies

Marketing cookies may be used to understand interactions with promotional material, measure the effectiveness of campaigns and help deliver advertising that is more relevant to a visitor's interests. They may also assist with limiting repeated advertisements or recording whether a promotional message has been viewed.

Casino Mate may work with advertising, analytics or campaign measurement providers for these purposes. Such providers may use cookies or related technologies to collect information about browsing activity across websites or services. The information collected may include device identifiers, approximate location, referral sources, pages visited and interactions with advertising content.

Marketing cookies are not required for core website functions. If you choose not to allow them, you may still see promotional content, but it may be less tailored and campaign performance may be measured less precisely. Casino Mate does not use cookies to remove the minimum age requirement. You must be at least 18 years old to use the services, and marketing preferences do not change that requirement.

You can manage cookies through the cookie preference tools made available on the website, where applicable. You can also adjust your browser settings to accept, reject, restrict or delete cookies. Most browsers provide controls in their privacy, security or settings menus.

Before changing your settings, consider the following:

  • Blocking all cookies may interfere with account access, security features and core website functions.
  • Deleting cookies may remove saved preferences and require you to make selections again.
  • Cookie controls may apply only to the browser or device where the change is made.
  • Using a different browser, clearing browser data or changing devices may require your preferences to be selected again.
  • Some third-party cookies may need to be managed through the relevant provider's own tools.

Where a cookie banner or preference centre is displayed, your selections may be recorded so that Casino Mate can respect them during subsequent visits. Essential cookies may continue to operate where they are needed to provide a requested service, protect the website or maintain security.

Cookies From Other Providers

Third-party cookies may be used by providers that help Casino Mate deliver, secure, analyse or promote its website. These providers may process information according to their own policies, which can differ from this Cookie Policy.

Third-party services may include website analytics, security tools, payment-related functions, content delivery services and advertising or campaign measurement platforms. The providers involved may change as Casino Mate updates its technology and service arrangements. We aim to use third parties for legitimate business and operational purposes, but the availability and operation of their cookies are controlled by those providers.

You should review the privacy and cookie information published by any third-party service if you want to understand how it handles data or how to opt out of its technologies. Casino Mate cannot guarantee that every third-party website or service will use information in the same way as Casino Mate.

Changes to This Policy

Casino Mate may update this Cookie Policy when our website, technology, service providers or cookie practices change. We may also revise the policy to improve clarity or reflect changes in applicable privacy expectations.

The updated version will be published on this page with a revised date where appropriate. Changes will generally apply from the time they are posted unless a different effective date is stated. We recommend reviewing this page periodically so that you remain informed about how cookies are used.

If you have questions about this policy or wish to raise a privacy-related concern, please use the contact page on the Casino Mate website. Our Privacy Policy contains further information about how personal information may be handled and the choices available to you.

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